UPS Pickup Options

You can arrange a one-time package pickup when creating a shipment on ups.com or by using  UPS On-Call Pickup.

• When creating a shipment on ups.com: You can select a pickup option after providing your shipment destination and package details. If a pickup fee applies, it will be added to your total cost.
• When using UPS On-Call Pickup: You'll be asked to provide your shipment details before selecting a one-time pickup option. If a pickup fee applies, you can choose to pay online or pay the driver at pickup.

To set up a recurring UPS pickup on ups.com, you will need a ups.com payment account.

If you already have a ups.com payment account, please follow these steps:

• Sign in to ups.com using your user ID and password
• Your user ID in the upper right-hand corner reveals a drop-down menu; select Payment Options
• Click Edit on the Payment Option you want add recurring shipments to
• Select Pickup Options and choose the option that best fits your needs

If you do not have a ups.com user ID and payment account, please follow these steps:

• Create a ups.com user ID and password
• You will receive an email from UPS. Click the link to verify your email address. You will be returned to the ups.com home page.
• Click your username in the upper right-hand corner to reveal a drop-down menu
• Select Payment Options
• Select Add New Account from the Add Payment Method dropdown
• You will be prompted to select your preferred pickup options while creating your account

Learn More About Our Recurring Pickup Options

UPS Smart Pickup^®
When you want an eco-friendly scheduled pickup and don't ship every day, schedule a pickup by request only when needed.

Day-Specific Pickup^®
When you ship only on specific days, preselect one to four business days weekly for pickups.

Daily On-Route Pickup
When you want an automatic daily pickup with flexible pickup times, you can check daily to schedule a pickup when a UPS driver is in your area making deliveries.

Daily Pickup
When you have daily shipping and want a scheduled pickup, schedule an automatic, scheduled pickup each business day.

Life happens. That's why we make it easier for you to pick up UPS packages where and when it works for you.

• Options for changing pickup locations for packages already en route:
  • Use UPS Tracking. Enter your tracking number at UPS Tracking. If your package is eligible to be delivered, you’ll see a link for Delivery Options. Click Delivery Options, then Change Location and then Redirect to a Convenient Location for Pickup.
  • Use the UPS My Choice^® Delivery Planner. UPS My Choice offers consumers a convenient and secure way to manage their incoming packages. Members receive advance notification that a shipment is on the way and have the chance to add new delivery and pickup instructions. Sign in to your UPS My Choice account, or sign up for a free UPS My Choice^® membership.
  • Use UPS My Choice^® for Business. Offering a new level of visibility into incoming and outgoing shipments, UPS My Choice for Business users have more ways than ever to manage the delivery and pickup of their shipments. Sign in to UPS My Choice^® for Business, or sign up for a free UPS My Choice^® for Business membership.
• Create a new shipment on ups.com: When you create a shipment on ups.com you can arrange to have it picked up at a secure UPS Access Point Network location, many of which have extended operating hours.

Alternate Package Pickup Locations

The UPS Store^®
When you want to combine guaranteed pack-and-ship services with other small business services, choose from over 5,000 retail locations offering packing, shipping and printing services.

UPS Access Point® Network
Choose from more than 27,500 convenient locations to pick up your package.