Returns Management & Reverse Logistics Solutions

Returns season is here.

Let's do this. We have a variety of solutions to help you manage returns and get them back on the shelves.

This is for businesses. If you need to start a shipment, click here. If you want to find an Access Point, click here.

No box, no label, no problem.

Make returns easy for your customers with our “no box, no label” returns solution at any of 4,800 The UPS Store^® locations.
Labels, simplified

Generate return labels with UPS Returns^®.
Labels and driver pick ups

Provide pre-paid return labels with UPS driver pick ups with UPS Returns Plus^®.
Create a better returns process

Use UPS Returns Manager to simplify the end-to-end returns process.
Quick and easy hand off

A UPS driver will deliver a replacement product in exchange for the returned item with UPS Returns^® Exchange.
Automate returns

Let your customers make return requests directly from your website with UPS Returns Technology.
Improve your customer's experience

A returned product does not mean the end of the sale. Continue to nurture that relationship with UPS Reverse Logistics and Post-Sales Services.
Convenient returns

UPS Mail Innovations^® Returns allows your customers to drop their returns at the post office, personal mailbox, or USPS collection box.

Create a great returns policy

Build a customer-centric returns policy that helps your bottom line.
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Offer free shipping

Learn how to offer free shipping without breaking the bank.
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Turn returns into sales

A return is not the end of your customer relationship.
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Protect your business from fraudulent returns

Bad guys are out there. Learn how to outsmart them.
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