Service Terms and Conditions Update

Review Terms and Conditions

The UPS Tariff/Terms and Conditions of Service and the UPS Rate and Service Guide have each been updated.


The updated UPS Tariff/Terms and Conditions of Service and UPS Rate and Service Guide are available to review on ups.com via the links directly below:


UPS Tariff/Terms and Conditions of Service
UPS Rate and Service Guide - Daily Rates
UPS Rate and Service Guide - Retail Rates


All Service Terms and Conditions (UPS Tariff/Terms and Conditions of Service, UPS Express Critical Terms and Conditions of Contract, and the UPS Air Freight Terms and Conditions of Contract) documents include a section providing for binding arbitration of claims, except as otherwise noted in the terms. The Individual Binding Arbitration of Claims section in the UPS Tariff/Terms and Conditions of Service is available for review via the link directly below:


Individual Binding Arbitration of Claims - UPS Tariff/Terms and Conditions of Service


The Individual Binding Arbitration of Claims terms applicable to UPS Express Critical and UPS Air Freight contain substantially the same terms as the Individual Binding Arbitration of Claims section provided in the UPS Tariff/Terms and Conditions of Service.


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